Complaint Review: Chase Bank Credit Card - Wilmington Delaware
- Chase Bank Credit Card www.chase.com/creditcards Wilmington, Delaware U.S.A.
- Phone: 800-945-2000
- Web:
- Category: Banks
Chase Bank Credit Card Chase has recently added a "service fee" for those with whom they have agreed to give a LIFETIME FIXED INTEREST RATE ON PROMOTIONAL CREDIT CARD TRANSACTIONS Wilmington Delaware
*Consumer Suggestion: Why Minimum is Increasing!
*Consumer Comment: Chase is in financial trouble! They are grasping for every dollar they can get!
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I just found out, as apparently other have as well, that Chase is now charging a $10/month "service" fee on top of what they agreed was a fixed low interest rate (3.99% in my case). This effectively raises my interest rate to about 5 1/2%. In addition, they have increased my monthly payment almost three-fold (which may make it difficult in the current economic climate for me to qualify on debt to income ratio in refinancing my home--to take advantage of low mortgage rates). Their ploy is that they will take away the $10 service fee and reinstate my previous monthly payment amount, if I agree to double the interest rate on my outstanding $8,000 debt to 7.99%!
They claim the are following the letter of the fine print in the agreement, but it is clear to me that they are ethically and most likely, legally, violating the agreement as it was initially publicized to me, in order to get my business. This is clearly fraud.
I am very interested in actively pursuing this matter--not only for my own self-interest, but because it is time for us hard-working American people to stand up for our rights in the face of corporate greed and rip-offs. Banks like Chase can take bail out monies (our tax dollars), distribute some of the funds to their high paid executives, use the monies to buy pharmaceutical companies and the like to increase their profits, and still continue to hoard money rather than providing loans to hard working American people who need money to get buy during these difficult times. On top of it all, those of us who are responsibly paying off our debts, are now finding the rules being changed by Chase in mid-stream--in order to further bail this Bank out of its own difficult circumstances.
Maybe we should be charging them a service fee whenever we make our payments on time, and deduct this service fee from our principal balance!!
I hope some socially responsible lawyer will contact me and others to start a class action suit. I will also be contacting my local Congressperson whom I know will be very concerned about this matter, and looking into other avenues for recourse--not just to help myself financially, but to take a stand against such unilateral, unethical and illegal corporate actions.
John
Oakland, California
U.S.A.
This report was posted on Ripoff Report on 01/30/2009 01:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-bank-credit-card/wilmington-delaware-15298/chase-bank-credit-card-chase-has-recently-added-a-service-fee-for-those-with-whom-they-418046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Why Minimum is Increasing!
AUTHOR: Tbc11827 - (U.S.A.)
SUBMITTED: Saturday, January 31, 2009
Please read the information below. Chase is not the only credit card issuer doing this as they are being required by the the federal government. I have copied information in here regarding this information. The first paragraph is from a different source than the rest of the information. The bottom line is this is a result of the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 and your credit card minimum payments rise. Some credit card issuers have not been complying with this and are now being forced to comply.
Under pressure from government regulators, banks are raising the minimum payments cardholders are required to make each month. The move is intended to reduce the nation's long-term debt; but in the short-term, consumers are feeling the pinch when the credit-card bill arrives.
Today, your credit card minimum payment is usually between 2% to 2.5% of the total debt on your credit card. If you were to pay the minimum payment every month today on $10,000.00 of credit card debt at 18% APR, it would take you more than 50 years, 601 payments in total, to pay off your debt, and you would pay an extra $29,000.00 in interest charges to the bank for the privilege of using their money.
By the end of March 2006, major card issuers nationwide will be increasing their minimum payments to effectively 4% of the total debt each month, which for the estimated 50 million Americans who are paying the minimum payment each month may mean that their credit card minimum payment will double. Regulators argue that by paying 4% credit card minimum payments versus 2% credit card minimum payments, you the consumer will be able to pay off your debts more quickly, if you can come up with the extra money each month! Taking the above example of $10,000.00 at 18% APR, you would be able to pay off your credit card debt with a 4% minimum payment in as little as 15 years, and you would pay less than $6,000.00 in interest fees to the bank. That's a savings of over $23,000.00 versus a 2% minimum payment.
Sounds great right? Higher credit card minimum payments can help you get out of debt faster than lower minimum payments, but there is one catch. You need to pay twice as much every month. So if your minimum payment is currently $400.00, you'll need to find another $400.00 per month just to keep up with the new minimums. Even if your bank does not increase your rates this coming month, it's only a matter of time before they are drawn into compliance with the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 and your credit card minimum payments rise.

#1 Consumer Comment
Chase is in financial trouble! They are grasping for every dollar they can get!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, January 30, 2009
John,
Unless your cardholder agreement specifically states they can charge you a "monthly fee", you can dispute it. Legally.
What, EXACTLY does your cardholder agreement say???
STAY OFF THE PHONE!!
Do everything in writing, and by certified mail, return reciept requested!! This is VERY important. And, DEMAND that they put everything in writing as well. Refuse calls from them. Make a paper trail!!
While "in dispute" you can deduct the $10 fee from your payment.
ALL banks are in financial trouble right now, and are finding clever ways to get your money. DO NOT let them get away with it!!
They hold you hostage by means of threats of damage to your credit score, etc.
They tried this with me, and I simply walked away. Then they got nothing, and I learned how to live with my bad credit score, until I rebuilt it! And...they still got NOTHING!!


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