Cherry Hill Jeep Cherry Hill TriPlexCherry Hill DodgeCherry Hill Chrysler They Make Used Car Salesmen Look Honest!!! - Sleezy!!! Cherry Hill New Jersey

Unethical, sleazy, underhanded, strong-arm business tactics!!!

I came to the dealership to shop for a Jeep.  I had done my homework and saw that Jeep.com was offering a $199 lease special with $2,499 down.  besides dealing with an incompetent salesman that wasted 3 hours of my time I also encountered a gruff sales manager that shouted vulgarities at the salesman and then continually apologized to me.

Bottom line is that the salesman told me to see if I qualified for the offer they needed to run my credit.  then he came back and said I needed to give him a $1,000 deposit to show that I was serious.  I should have left at that moment.  I asked the salesperson if it was refundable and he told me yes, it was only to hold the special pricing if approved.

I called the salesperson a few days later to cancel and left him a voice mail.  Then he took a couple of days to call back and told me I had to come in to cancel.

When I went to the dealership today and spoke to the sales manager Ed, he informed me that they had ordered the cr from another dealer and that my deposit was non-refundable. OMG!  Besides how rude he was to me I could not believe it.

Then he shows me a folder and on the front, it says "Non-Cancellable Deposit".  I told him that I had never seen this folder, never authorized them to order a car for me and was told by the salesman that the deposit was fully refundable.

Then he started to give me more bulls__t about how hard they worked and how I should really pay them more $$.  OMG.  Then he tells me he doesn't have time to discuss this issue on a Saturday and I would need to come in during the week. 

When I refused, he threatened to call the police and when I said go ahead and call, he further threatened me saying" the police buy all of their cars here and he was sure they would be happy to take me away from the dealer’s private property”!  Wow!  Talk about strong-arm tactics.

I have purchased over 100 vehicles for my businesses and personal use over the years and never dealt with a dealership that was as dishonest with zero integrity.

Funny thing is that if they had looked at the big picture, they might have been interested in the 6 Dodge Ram vans that my business has coming off lease in 5 months.  Pity they are so concerned with ripping off a consumer for $1,000, and not looking to create a lasting relationship.