Chi Clubwear Never received order Gastonia, NC Internet

I ordered a  dress from chi clubwear and never received (zero) nothing at all, i was pissed because i ordered the dress for my birthday, which i ordered a week before my b-day, but the sad part, i live in Gastonia, were they soppse to be located, thinking to myself give the home store a chance, i called time after time and their was no answer for days, they never sent the dress period, finally sombody answered the phone and i was told i will be refunded within 48 hours, which never happened, finally i put a case in with paypal and paypal made them refund me. That was to much beware.