Report: #1149726


  • Submitted: Mon, May 26, 2014
  • Updated: Mon, May 26, 2014
  • Reported By: Michael David — Los Angeles California


CHKMATE*INSTANTCHE Checkmate Instant CheckInstant Checkmate Pleasantly Surprised Internet

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I was pleasantly surprised when I contacted them about a recurring monthly bill on an account that I had forgotten that I set up, I spoke with a very professional and polite service representative named "CJ", who, after verifying with his supervisor, was able to credit me back with the majority of the fees they had taken out of my account over a 5 month period.  What he said helped him was that I was calm, polite and professional with him, and he rewarded my behavior with excellent service.  I figure these people get yelled at all day, so I think he was happy to have a calm person on the line.  Good luck!

This report was posted on Ripoff Report on 05/26/2014 12:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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