Chrysler Capital Will not allow over-payment to principle Dallas Texas

Hello, we are now aware that this is a duplicate review related to the same issue you had raised. We had called you and left a message to follow up. Feel free to call us at your convenience with the number provided on your voicemail. Thank you again for the feedback and we're looking forward to working with you on this issue.

I am still awaiting a return call from Misty in your social media dept. She contacted me on 1/27/17 regarding the issue from this original report! You say that you'd be happy to "look into this". So is Misty not going to follow up with me? Or do you not have a record of my three contacts with your media dept and customer service department in the last 4 business days? It seems like you need to be more concerned about your ability to follow up with current claims than simply post your willingness to help.

Hello,

Thank you for your feedback. We’ll be happy to look into this issue for you. Please complete this form on our website at https://www.santanderconsumerusa.com/customers/share-your-experience and someone from our team will contact you. Thank you – Santander Consumer USA Social Media Team

12 extra phone calls per year, 10 minutes per call. Not sure why you use the verbiage that you do (poor baby?), but to answer your question, No, I do not want to spend 2 hours a year on the phone for a request that nearly ever vendor provides as a standard option. Are you a standard troll or one incentivised by a third party?

 Let's see...you want to pay down the principal quicker which of course, will benefit you over time. To do so, they say YOU must call them in advance? Over time, yes, you could save on interest. However, you don't want to make the effort of a simple phone call to get that done. Golly, that must be so back breaking to get done!