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Report: #813325

Complaint Review: Cinemadeals.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Adam — Los Alamitos California United States of America
  • Author Not Confirmed What's this?
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  • Cinemadeals.com Internet United States of America

Cinemadeals.com total scam, website showed you $12 give you 2 movie tickets but in fact it is not, Internet

*UPDATE Employee: CinemaDeals.com NOT Scam...

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When something sounds too good to be true, it is and this website is the example. When you visit the web it showed you $12 get you 2 movie tickets but in fact they charged $12 monthly subscription fee and give you zero ticket unless you spend more money to buy (their customer service claimed all these were in their terms and condition which is hidden somewhere in its 50 pages article...while $12 get you 2 tickets are the big words you will see when you visit the website)

Total scam, so glad I can call my credit card company to stop payment. Their customer service got pissed when I call credit card company and threat to send over me to collection. My best advice, stay away and again when something sounds too good to be true, it is. Don't fall for the trap.

This report was posted on Ripoff Report on 12/23/2011 08:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cinemadealscom/internet/cinemadealscom-total-scam-website-showed-you-12-give-you-2-movie-tickets-but-in-fact-i-813325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

CinemaDeals.com NOT Scam...

AUTHOR: fredsanford - (United States of America)

POSTED: Monday, January 23, 2012

The user who wrote this claim says the terms and conditions are hidden somewhere.  This is incorrect as we provide the details quite clearly on our account signup page, the final step before signing up where users enter their personal and billing information.  In fact it is in level view of when you are entering your personal information, under the area of "Today's Deal Details".  

We also provide further information throughout our site.  Please visit our FAQ and How It Works Page.
FAQ Page -  http://www.cinemadeals.com/faq/
How It Works Page -  http://www.cinemadeals.com/how/

In summary, our program is $12.  It is monthly as stated throughout our site.  Users receive two tickets for initially signing up.  In that same month they can purchase more discount movie tickets through our discount packs sold in 3 or 5 packs.  The 3 pack is $21 and the 5 pack is $30.  Users can purchase one of each pack per month.  Additionally users can purchase $50 Restaurant.com codes that never expire for only $9.95, which retail for $25 direct.  Users can cancel at any time through their account admin when they log in or through emailing our customer service at cs@cinemadeals.com.  Our customer service is handled via email.  We respond to all inquiries and do our best to accommodate our users.  If this user would like additional time to use the program and purchase our discount packs at no subscription fee for the month we would be more than happy to make that happen.   

Thank you.

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