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Report: #247111

Complaint Review: Cingular Wireless - Brandon Florida

  • Submitted:
  • Updated:
  • Reported By: brandon Florida
  • Author Confirmed What's this?
  • Why?
  • Cingular Wireless Brandon, Florida U.S.A.

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I made the mistake of getting a cingular wireless service last august and within two months? My bill exceeded over $1200! They tried to say that my daughters phone had over 2200 text messages with out even trying to explain! Contacting cingular got me no where! Second month? They tried to say that MY phone exceeded over 1800 text messages! Never happened! So of course, it forced me to cancel their service and hit me for over $400 for cancellation fees! I now have a bill sitting in collections. Not only did they over charge? I now have a beligerant bill collector calling me everyday at least 2-3 times a day. One bill collector actually swore at me screaming on the phone to "pay my f'n bill!".....not only that? He told me to "blow my f'n brains out!".

I won't pay a dime on this bill until it is rectified and cingular wants nothing to do with me. :( They will not even take my phone calls.

My credit is worse now than it has ever been and I can't fix it. Where else can someone turn to get help with this???? Sick of corporations getting away with this!!!!!

Maureen
Brandon, Florida
U.S.A.

This report was posted on Ripoff Report on 05/06/2007 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/brandon-florida-33510/cingular-wireless-biggest-corp-ripoff-ive-ever-seen-brandon-florida-247111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Consumer Comment

Cingular Charges for Incoming Text Messages

AUTHOR: Chris - (U.S.A.)

POSTED: Sunday, May 06, 2007

I'm not sure if you're aware but Cingular charges for both outgoing and incoming text messages. Although you seem fairly certain that neither you or your daughter used that many messages, I can tell you from experience with a teenager that 2,200 messages (both incoming and outgoing) is not that unusual or even extreme. And 66 per day (both incoming and outgoing) is also not unusual or extreme.

One conversation (yes beleive it or not, teenagers hold complete conversations this way) can include 20 or more messages (both incoming and outgoing)

The bottom line is that they are not ripping you off and you are not likely to win this battle. Your best bet will be to make arrangements to pay the bill. Sorry

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#6 Author of original report

RE: response

AUTHOR: Maureen - (U.S.A.)

POSTED: Sunday, May 06, 2007

I had paid of an additional text messages on both our phones. I had checked my daughters phone on a daily basis to make sure she didn't go over the limit. Her total was only 220 for the month. Not only did they do it to her.....THEY DID IT TO MINE ALSO!

The second month my phone was hit with over 1800 text messages! I checked my phone and I only had 240 for 2 months! These charges they could not explain and to this day, will not make an attempt on explaining it to me. UNACCEPTABLE! If they expect someone to pay a bill like that? I want to see proof! BLACK AND WHITE! They sent me a break down of charges.....over 57 pages of unexplainable griberish! Total text messages for 2 phones for 2 months = 4000???? I think not!

When I explained to them that I had proof on my phones, they told me that "it means nothing to them.....pay the bill!" I went thru the BBB and got no where. Every email that cingular sent back was the exact same as the one before...now for which the BBB will not help anymore. I've even contacted the corporate offices and was told in more words than one "tough!"

4000 text messages divided by 2 phones = 2000. 2000 divided by 30 days = 66 text messages per day!!! never happened!

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#5 Consumer Comment

My impression is that teens really like to text message...

AUTHOR: Thomas - (U.S.A.)

POSTED: Sunday, May 06, 2007

and it is a moneymaker for the cell phone services. Did your daughter make that many text messages? Do you know? And if you know she did not, how will you prove that? The $400 is a termination fee which, I am sure, is stipulated in your contract. Did you CAREFULLY read AND UNDERSTAND the contract before you signed it?

Not paying the cell bill (if you cannot quickly document their overcharges) will do you no good but only harm unless you want to spend 5 years stiffing them for 'their' money plus spend another several years with a bad credit rating. This is your choice, but at best it is being between a rock and a hard place.

Cell phones are great to have, but careful management of their use is MANDITORY. Maybe you did not properly instruct your daughter? Maybe you did not read about what how much each text message costs and your daughter made a LOT of them? Only you might know.

Some cell phone companies are now offering "unlimited" text messaging but I do not know any details. I am sure that there are some hidden billing traps somewhere in the contract.

I carry a cell phone but I seldom use it. Few people have the number because I use that phone only for important situations. I carry it "off" (powered down) except when I wish to use it or when I expect an important call.

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#4 Consumer Comment

Why this happens?

AUTHOR: Tony - (U.S.A.)

POSTED: Sunday, May 06, 2007

Well, this Bush gov. is PRO-business so they protect them even when acting wrong. The Katrina even just plainly show the type of gov. we have, just for the few wealthy and corporations like these and the oil companies which are their friends, this same happened when the senior Bush was in power, all for business and wealthy and the common people like get being ripped off by them..they are just plain white collar thieves protected by the government, wait for a democratic gov. to see they will celan up this, wake up people..

dont you go to the grocery store and see inflation of 300+% like for tomatoes as one example that used to be 59cents a pound under Clinton and now its over $2.20, and then look at all items in the store and you will see a very high inflation, probably the highest in US history..waht a joke at the low single digits numbers for inflation, who believes them?? Its all manipulation, what a joke.....

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#3 Consumer Comment

Why this happens?

AUTHOR: Tony - (U.S.A.)

POSTED: Sunday, May 06, 2007

Well, this Bush gov. is PRO-business so they protect them even when acting wrong. The Katrina even just plainly show the type of gov. we have, just for the few wealthy and corporations like these and the oil companies which are their friends, this same happened when the senior Bush was in power, all for business and wealthy and the common people like get being ripped off by them..they are just plain white collar thieves protected by the government, wait for a democratic gov. to see they will celan up this, wake up people..

dont you go to the grocery store and see inflation of 300+% like for tomatoes as one example that used to be 59cents a pound under Clinton and now its over $2.20, and then look at all items in the store and you will see a very high inflation, probably the highest in US history..waht a joke at the low single digits numbers for inflation, who believes them?? Its all manipulation, what a joke.....

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#2 Consumer Comment

Why this happens?

AUTHOR: Tony - (U.S.A.)

POSTED: Sunday, May 06, 2007

Well, this Bush gov. is PRO-business so they protect them even when acting wrong. The Katrina even just plainly show the type of gov. we have, just for the few wealthy and corporations like these and the oil companies which are their friends, this same happened when the senior Bush was in power, all for business and wealthy and the common people like get being ripped off by them..they are just plain white collar thieves protected by the government, wait for a democratic gov. to see they will celan up this, wake up people..

dont you go to the grocery store and see inflation of 300+% like for tomatoes as one example that used to be 59cents a pound under Clinton and now its over $2.20, and then look at all items in the store and you will see a very high inflation, probably the highest in US history..waht a joke at the low single digits numbers for inflation, who believes them?? Its all manipulation, what a joke.....

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#1 Consumer Comment

Why this happens?

AUTHOR: Tony - (U.S.A.)

POSTED: Sunday, May 06, 2007

Well, this Bush gov. is PRO-business so they protect them even when acting wrong. The Katrina even just plainly show the type of gov. we have, just for the few wealthy and corporations like these and the oil companies which are their friends, this same happened when the senior Bush was in power, all for business and wealthy and the common people like get being ripped off by them..they are just plain white collar thieves protected by the government, wait for a democratic gov. to see they will celan up this, wake up people..

dont you go to the grocery store and see inflation of 300+% like for tomatoes as one example that used to be 59cents a pound under Clinton and now its over $2.20, and then look at all items in the store and you will see a very high inflation, probably the highest in US history..waht a joke at the low single digits numbers for inflation, who believes them?? Its all manipulation, what a joke.....

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