Complaint Review: Circuit City - City Assure - GoToAssist - Tallahassee Florida
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- Circuit City - City Assure - GoToAssist www.cityassure.com Tallahassee, Florida U.S.A.
- Phone:
- Web:
- Category: Computer Service & Repair
Circuit City - City Assure - GoToAssist Need extended warranty information about my laptop; can't get thru to anyone on phone or on "live chat" on internet Tallahassee Florida
*UPDATE EX-employee responds: No wonder? No.
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I have a laptop with a cracked face plate on my HP Pavilion PC. I didn't drop it, so I have no idea why it's cracking. I bought the laptop at Circuit City and bought the super duper extended "cover anything" warranty. I've been on hold for City Assure.com for 1.5 hours. I also went online to their website for a "web chat" and have been there for the same amount of time.
On webchat, although I'll get a prompt that "I'm next in line" after a few seconds I get another prompt that says "there is 1 question ahead of you." this has been going on for the last 1/2 hour.
This is extremely frustrating and I just need to get my laptop fixed. No wonder Circuit City went out of business!
Any suggestions anyone?
Pgeen
Tallahassee, Florida
U.S.A.
This report was posted on Ripoff Report on 07/23/2009 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/circuit-city-city-assure-gotoassist/tallahassee-florida-32308/circuit-city-city-assure-gotoassist-need-extended-warranty-information-about-my-laptop-472780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
No wonder? No.
AUTHOR: Zaphoid - (U.S.A.)
SUBMITTED: Sunday, January 24, 2010
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