Complaint Review: City Music Store - Queen Creek Arizona
- City Music Store 18550 E. Rittenhouse Rd#100 Queen Creek, Arizona USA
- Phone: (480) 840-6432
- Web: www.citymusicstore.net
- Category: Music Shops
City Music Store Queen Creek Music Buyer beware. Over priced merchandise. Queen Creek Arizona
*REBUTTAL Owner of company: Korg CA-1 Tunner
I purchased a Korg CA-1 tuner for $35.95 from City Music Store in Queen Creek,Arizona and later found three other music stores in the area selling it for $19.99. I called the store and confronted them about the price being higher than the other stores and was told that is the price they get from the company. She said it's possible the other stores buy them in bulk and they can sell them for that price. I then contacted Korg and found out the price should be around the $20.00 range and City Music Store is not one of their authorized dealers. It should also be noted that I did not see anything posted that I couldn't get a refund and the only place it states that is on my receipt.
This report was posted on Ripoff Report on 11/20/2013 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/city-music-store/queen-creek-arizona-85142/city-music-store-queen-creek-music-buyer-beware-over-priced-merchandise-queen-creek-ari-1100908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Korg CA-1 Tunner
AUTHOR: Matt - ()
SUBMITTED: Monday, November 25, 2013
Hello Sir
They called me about this purchase but we couldn't call you back because we didn't have your phone number. As I know when you called the store once my Manager was busy with the other customer and couldn't help you. We do the best we could to keep our customer HAPPY but I am so sorry that you are not satisfy with us I hope you give us more chance. Please call back the store and she try to help you on this case.
Thank you _ Matt


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