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Report: #1227434

Complaint Review: Clay Cooley Chrysler Jeep Dodge - Irving Texas

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  • Reported By: Terminator — Dallas Texas USA
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  • Clay Cooley Chrysler Jeep Dodge 700 E Airport Freeway Irving, Texas USA

Clay Cooley Chrysler Jeep Dodge Irving TX - RipOff Bait N Switch Scam Artist Irving Texas

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Saw an ad on Clay Cooley Chrysler Jeep Dodge website for a used car.  The price seemed fair so I went to see the car.  I left without buying it but called back the next day and the car was still available for Sale.  I offered to purchase the car at the asking price + TTL and they accepted the offer.  I scheduled time at 6pm to go to the dealership, sign the paperwork and pick up the car.  When I arrived at the dealership I was introduced to ADAM (Sales Manager) who seemed sleazy but asked me to sit down and discuss the details of the deal. 

Adam the proceeded to inform me of the $1295.00 add ons for clear coat, vin # etching, etc which I refused to pay.  I told him they had accepted my offer and I was willing to honor my end of the deal and I was prepared to purchase the car for the price we agreed upon.

Adam became visibly upset which then caused me to become uncomfortable.  He was very unprofessional.  When I informed him this appeared to be a 'Bait N Switch' deal he lost his temper and called me a few choice names.

Needless to say I did not purchase the car nor will I ever visit a Clay Cooley Dealership again and of course I am sharing my miserable experience with all of my friends and family.  I tried to file a BBB complaint regarding the Bait N Switch issue but Clay Cooley's BBB membership has been suspended due to the number of BBB complaints filed against them and their 'refusal' to respond to the complaints.  What a sleazeball organization. 

Their slogan should be 'Don't shop me First, Don't shop me Last, either way, if I were You I'd STAY AWAY'.

This report was posted on Ripoff Report on 05/07/2015 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clay-cooley-chrysler-jeep-dodge/irving-texas-75062/clay-cooley-chrysler-jeep-dodge-irving-tx-ripoff-bait-n-switch-scam-artist-irving-texas-1227434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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