Complaint Review: Clear Internet, Clearwire, sprijnt/Nextel - Kirkland WA 98033 Internet
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- Author Confirmed
- Clear Internet, Clearwire, sprijnt/Nextel 4400 Carillom Point, Internet United States of America
- Phone: 425-216-7600
- Web: www.clear.com
- Category: Telephone Companies
Clear Internet, Clearwire, sprijnt/Nextel deceptive, fraud, bad service, wont release or stop charging card, Internet
*Author of original report: fixed
Show customers why they should trust your business over your competitors...
I live in McKinney Texas, I have had Clear for 5 months and my internet service never worked properly. My phones, ipad, ipods & computers would get a signal but it was so short you could use the internet. 5 months and they could never get it right, I would get credits but still no service. I finally went to another carrier. Now clear is continuing to charge my card and they are now telling me I owe a cancellation fee, I asked to speak to manager and he laughed and said you can just deal with collections.
This report was posted on Ripoff Report on 03/07/2012 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clear-internet-clearwire-sprijntnextel/internet/clear-internet-clearwire-sprijntnextel-deceptive-fraud-bad-service-wont-release-or-850086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
fixed
AUTHOR: sean atwood - (United States of America)
SUBMITTED: Thursday, March 08, 2012
I spoke with Cindy in escalations department at headquarters for Clear Wire. She listened to what I had to say and noticed some of my issues.
Her department phone # is 888-216-2794. I am no longer a customer of Clear but I am satisfied with how it was handled after getting past the call center.
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