Complaint Review: Clickinks.com - Lake Mary Florida
- Clickinks.com 107 Commerce Street Lake Mary, Florida United States of America
- Phone: 407-805-3115
- Web: http://www.clickinks.com/
- Category: Computer Mail Order
Clickinks.com Inks don't work; no money back Lake Mary, Florida
*UPDATE Employee: Full refund has been given
*UPDATE Employee: Refund will be given for returned items
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I ordered remanufactured inks from Clickinks that their website claimed were compatible with my Epson Stylus Pro 3800 printer. The cartridges were not accepted by my printer, and the remedies proposed by Clickinks tech support did nothing to change that. I asked for my money back and was directed to the little box at the bottom of the Clickinks website that says that the moneyback guarantee is only good for 30 days, and it was several days too late. They told me verbally on the phone that they will credit my account the full amount when I send the ink cartridges back, so I can buy more ink from them. Then they sent me an email saying that " store credit will be issued to your account for an amount that will be decided" according to store policy. We'll see.
This report was posted on Ripoff Report on 07/23/2010 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clickinkscom/lake-mary-florida-32746/clickinkscom-inks-dont-work-no-money-back-lake-mary-florida-626155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Full refund has been given
AUTHOR: Clickinks - (United States of America)
SUBMITTED: Monday, July 26, 2010
We just received your returned package and are providing you with a refund as store credit. Please call 1-800-706-INKS M-F 8-8.
#1 UPDATE Employee
Refund will be given for returned items
AUTHOR: Clickinks - (United States of America)
SUBMITTED: Monday, July 26, 2010
Hello,
We are happy to provide a full refund as store credit, as soon as you return the cartridges.
Thank you.
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