Clickinks.com It took 9months to issue a credit after I returned non working ink cartridges and I have not received my money! Lake Mary Florida

I order 15 ink cartridges, for $85.75, for my printer from clickinks.com around July of 2008, they guaranteed they would work and not one of them did. I returned them. I did not receive a response or reply to my email efforts for my money back. Nine months later,Nicole Scileppi Customer Service Representative Clickinks.com sent the following email:
Reference your email below:

Thank you for your patience while we process your return. We did receive 15 items on 4/3/08 and you now have a total of $85.75 in store credit. Please give us a call at 1-800-706-4657 with your new order request or feel free to give us a call at your convenience. This is an automated email please do not respond. Thank you again.
Nicole Scileppi
Customer Service Representative
Clickinks.com
London | Bangalore | Orlando | Los Angeles
107 Commerce Street
Lake Mary, FL 32746

I called and said that I wanted my money sent to me, the customer service rep said it would take 10 business days and yet I still have not received my money, nor any response!!

I have contacted the Better Business Bureau online in Florida and one other consumer protection agency, but no help so far.

Todd
Louisville, Kentucky
U.S.A.