Report: #1444169

Complaint Review: cloudcityclones.com - ca

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  • Reported By: Samuel Martinez — Los Angeles California United States
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  • cloudcityclones.com ca United States

cloudcityclones.com cloud city clones cloud city nursery cloudcity clones clones for sale clones for sale near me clones for sale los Angeles sold me powder mildew infested plants. All the strains weren't what the website said they are! terrible customer service. ca

*UPDATE Employee: Response to Complaint

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they sold me plants that costed me alot of wasted time and money. They didnt provide me with heathly plants. they werent the right strains.

This report was posted on Ripoff Report on 05/22/2018 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cloudcityclonescom/ca/cloudcityclonescom-cloud-city-clones-cloud-city-nursery-cloudcity-clones-clones-for-1444169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response to Complaint

AUTHOR: Cloud - (United States)

POSTED: Thursday, June 07, 2018

In response to "they sold me plants that costed me alot of wasted time and money. They didnt provide me with heathly plants. they werent the right strains."

We understand that growing plants can be frustrating. However. We feel that we are fair and responsive with all of our growers.

All of our plants are guaranteed, upon delivery of plants we also have each customer look over plants to confirm that they are healthy.

As growers we are all responsible in containing issues as soon as a plant presents them. If powder mildew is not present upon delivery, or on any of the other clones, teens or mother plants, there is most likely a temp and humidity issues in the plants new home.

Our prices are fair, and we often give discounts.

Our strains are all verified.  Grown from seeds aquired from reputable seeds banks and local growers.  We understand that different Phenos of strains exist. If we do not have the requested strain in stock, we will tell you that it is sold out,  suggest another strain, or take a pre-order. 

If we recieve a complant, we replace plants, or give a refund. 

We also understand that the cloning industry is very competitive and hope that this is not a bogus review in attempts to bad talk us with no actual backing. 

We are an honest and friendly cloning operation: We work with growers, not against. 


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