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Ripoff Report | Club Metro Newark Review - Newark, New Jersey
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Report: #1348576

Complaint Review: Club Metro Newark - Newark New Jersey

  • Submitted:
  • Updated:
  • Reported By: Blair — New york New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Club Metro Newark 18 Oliver street Newark, New Jersey USA

Club Metro Newark ABC Financial WHY KEEP BILLING ME IF MEMBERSHIP IS DONE/CANCELLED Newark New Jersey

*UPDATE Employee: ABC Financial

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Club Metro keeps billing me when my membership is complete. They tried to bill my card on file but luckily it expired. I went to the gym location in person and told them I'm cancelling because Im moving. The manager Adam tried to reduce the monthly and let me do a monthly plan. I told him "no thanks" and he gave me paper verifying I cancel membership. Now I thought my job was done, he was punching keys and I went in the gym to physically and verbally sais "cancel my memebrship because Im moving..a month later Abc Finacial is calling me saying I owe $71, smh..I'm not paying a dime and will fight this, will keep you posted 

This report was posted on Ripoff Report on 01/09/2017 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/club-metro-newark/newark-new-jersey-07102/club-metro-newark-abc-financial-why-keep-billing-me-if-membership-is-donecancelled-newar-1348576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

ABC Financial

AUTHOR: MemberSupport - (United States)

POSTED: Monday, January 29, 2018

Hello,

We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. We would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly.

 

Unfortunately, we were not able to locate your membership with the information provided in this post. Please email our member support team at membersupport@abcfinancial.com with either your 9 digit agreement number or the home phone number that is listed on your account so that we may look into this for you.

 

Customer Relationship Specialist

ABC Financial Services

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