Coalglowcream.com St. Petersburg, Florida. 33743 Internet

I ordered a 14 day trial and paid the shipping of $4.94 as required. I have my email receipt to show the transaction. I made three calls to the company to cancel the $98 charge on my credit card. They said I had to return the product and they would give me 85% back and a 15% restocking fee. There is no mention in their advertisement of a subscription or automatic charge of any amount. I asked them to send me an email with the information we discussed and they would not do it. Their representatives were not friendly and one even yelled at me. They sent me one email showing the cancellation but the ID number was wrong. I also asked to talk to a supervisor twice and they said there wasn't one available. The third time, when I asked them to send an email, they said they were having problems with their computers and I have not received the email.