Complaint Review: ColibriMall.com - Santa Ana California
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- Author Not Confirmed
- ColibriMall.com 1436 E Borchard Ave Santa Ana, California United States of America
- Phone: 1-800-928-8281
- Web: ColibriMall.com
- Category: Internet Fraud
ColibriMall.com They took my money Oct 29, 11 but they still haven't send the lighter. First call to them there was no answer and the second call they said there was no tracking number, now I can't even get to their Santa Ana , California
*Author of original report: ColibriMall.com
*Consumer Comment: For reference on governmental rules on shippers.....
*Consumer Comment: ColibriMall
*Author of original report: ColibriMall
Show customers why they should trust your business over your competitors...
On Oct 28.11 I placed a order with ColibriMall.com. I called about a week later but, it was just a message saying they weren't answering the phone that day but would get back to you, which they didn't. So I called again a week later and was told that there was no Tracking number, but that it was resolved now (whatever that meant), Today I tried to go to the web site and it's gone. So much for the lighter I was buying myself for my Birthday and I'm out $34.12.
This report was posted on Ripoff Report on 11/18/2011 02:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colibrimallcom/santa-ana-california-92705/colibrimallcom-they-took-my-money-oct-29-11-but-they-still-havent-send-the-lighter-fi-799599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
ColibriMall.com
AUTHOR: Lisa - (USA)
SUBMITTED: Sunday, November 27, 2011
They state that the lighter usually ships in 48 hours with a 3- 5 shipping date.
They also changed the date on the web site order to reflect that I ordered it on the same day I recieved it.
And still shows no tracking number.
#3 Consumer Comment
For reference on governmental rules on shippers.....
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, November 23, 2011
From the BBB website.....
Industry TipsThe Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.
Glad you got your lighter.
#2 Consumer Comment
ColibriMall
AUTHOR: Lorenzen - (U.S.A.)
SUBMITTED: Tuesday, November 22, 2011
That's excellent news. However, I would continue to be wary of them in the future.
#1 Author of original report
ColibriMall
AUTHOR: Lisa - (USA)
SUBMITTED: Tuesday, November 22, 2011
I finally recieved my lighter today on Nov.22, and their web site is up.
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