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Report: #609257

Complaint Review: COLORADO RIVER FORD PREOWNED - bullhead city Arizona

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  • Reported By: RUTH JOHNSON — LAUGHLIN Nevada USA
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  • COLORADO RIVER FORD PREOWNED 2585 hwy 95 bullhead city, Arizona United States of America

COLORADO RIVER FORD PREOWNED WILEY AUTO GROUP would not honor a repair that the co. obviously knew about. said it was out of warranty. have owned car 33 days bullhead city Arizona

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On 4-27-2010, I Ruth Johnson purchased a vehicle from "COLORADO RIVER FORD PREOWNED " group AKA: WILEY AUTO GROUP. On 5-04-2010, I took the car in to have the oil changed as a start to my vehicle maintenance program. Within two weeks my temperature gauge started to spike. I then checked the coolant and found the resevoir EMPTY. I filled it. Everything is fine. Now, two weeks later the same thing happens. I refill my coolant. Now I worry. I go online and MIDAS has a special. Check hoses for free. Today 6-1-2010, I take it to MIDAS, where they tell me that my "head gaskets " are shot. They also tell me that  their co. has repaired at least four cars that COLORADO RIVER FORD has sold. I go back to COLORADO RIVER FORD and asked them what they are going to do about it. They said it was out of warranty.(15days or 500 miles). They give me a second opinion, COLORADO RIVER FORD tells me it's my water pump that's leaking. It will cost me $1,050;which they will not pay for. I asked them why didn't they see the leak on 5-4-2010 when they did the oil change, as the leak is approx. 2 in. from the oil filter. They said that they do not know if it was leaking then.    

Do I have any recourse? I am going to email Az. and ask if ther is a LEMONLAW.

The managers name is RYAN and the salesman is MIKE GARCIA.

The company motto is "WHERE CUSTOMERS SATISFACTION IS OUR # 1 PRIORITY"

If your company needs mor information from just call 520-831-3634 or email me. THANK YOU

This report was posted on Ripoff Report on 06/01/2010 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colorado-river-ford-preowned/bullhead-city-arizona-86442/colorado-river-ford-preowned-wiley-auto-group-would-not-honor-a-repair-that-the-co-obviou-609257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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