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Report: #1175251

Complaint Review: Comcast - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ralph — vero beach Florida
  • Author Not Confirmed What's this?
  • Why?
  • Comcast Nationwide USA

Comcast Comcast changes service orders to higher than ordered service and refuses a refund. Vero Beach Flordia Nationwide

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Teminated internet service on a no contract agreement.  Comcast instead of terminating service puts service on vacation mode and takes $6 monthly fee off of credit they owe me for paid in advance service.  They never send bills showing 6 dollar fees, and then they reinstitute service after 6 months and never advise me...then they up the service from 25 speed to 50 Blast and bill me over $114 dollars for this unauthorized service, which when I learned of it found that it didn't even work.

Trying to resolve problem took over 3 hours and half a bottle of xanex and still no resolution.  I cancelled all Comcast service and am prepared to go to Court over this $114, even if it cost me two thousand dollars.   Go elsewhere for TV service and just up your Data plan with AT& T or Horizon....don't need wif fi other than for downloading movies on demand.  I will do without, just not to deal with a Company like Comcast and all of the foriegners you have to deal with at the call centers...not that the american sites are any better.  

 

This report was posted on Ripoff Report on 09/08/2014 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-comcast-changes-service-orders-to-higher-than-ordered-service-and-refuses-a-refun-1175251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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