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Report: #1155898

Complaint Review: COMCAST - Nationwide

  • Submitted:
  • Updated:
  • Reported By: KAY — Baltimore Maryland
  • Author Not Confirmed What's this?
  • Why?
  • COMCAST Nationwide USA

COMCAST Liars Liars NationWide Nationwide

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Comcast is a joke I have been having problems with my services ever since I moved into this adress more than 3 years ago after various calls and more than 10 tech out here they still havent fixed the problem. On June 11th I finally spoke to some one that I though had resolve my issue told me that she was sorry and that I wouldnt have to look no further that she would take care of everything. Ok I played along.

She stated that they wore going to credit me for basicaly 3 months of service since the last Tech had been out for my phone and internet service a bill credit of $189 and that she would send out a new Tech the very next day also a new better modem. Techs come out change modem everything seemed to work right for about a few hours. Then my services goes back out again. Tech called to check on thing let him know what was going on but that I was wating on new modem they had sent out.

OK got new modem connected it. Now waiting. Contacted CSR to see about my credit now she telling me that the credit still open and that some one will have to call me in ref. to the credit my guess Thats right they more than likely are not going to give me the credit its been a week and no credit and she said credit are posted with in 48 hours. Am a single mother of 4 boys and i study online I need my internet to be working and the cable to be on so i can keep my lil ones busy...Am paying for the service why cant I get decent service.

 

LAW SuIT Any one ???? AM In ....

This report was posted on Ripoff Report on 06/18/2014 11:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-liars-liars-nationwide-nationwide-1155898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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