Report: #1242973

Complaint Review: Comcast - Pompano Beach Florida

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Ripoff Report is Xcentric Ventures

Submitted: Mon, July 20, 2015
Updated: Mon, July 20, 2015
Reported By: nms — Crawfordville Florida USA

Author Not Confirmed

Why?

Comcast 141 NW 16th Street Pompano Beach, Florida USA

Phone:
Web: http://xfinity.com
Category: Cable TV

Comcast Xfinity Incorrect Billing practices, beating around the bush instead of fixing it Pompano Beach Florida

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I have had service with Comcast since Oct 2011. In May 2015 I called to transfer service to my new address since I was moving. When I received my first bill I found that they had charged me a $100 deposit. After calling them I found that they had set me up as a new account instead of just transferring my service to my new address as requested. After repeatedly contacting them to have it removed I cancelled my service. Now they are trying to charge me $100 termination fee also.

I don't have a problem paying for the service I used but I won't pay these additional fees.

This report was posted on Ripoff Report on 07/20/2015 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/pompano-beach-florida-33060/comcast-xfinity-incorrect-billing-practices-beating-around-the-bush-instead-of-fixing-it-1242973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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