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Report: #441133

Complaint Review: Comcast - Richmond Virginia

  • Submitted:
  • Updated:
  • Reported By: Mechanicsville Virginia
  • Author Confirmed What's this?
  • Why?
  • Comcast www.comcast.net Richmond, Virginia U.S.A.

Comcast I feel this is a rip-off Richmond Virginia

*Consumer Comment: Reply To Pricing

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I have the "bundle" package deal through Comcast.
This includes phone, internet, and cable. I'm trying
to save money, so I attempted to cancel out the
phone service only. Come to find out, when you
take something off, they go up on the other services
you keep. The bottom line is, if I remove my phone,
I'm only saving $3.00 per month, because they will
increase my cable and internet charges. Is this legal??

Here's what I am charged for all 3 services:
Cable = $47.71
Box = $0.00
Internet = $34.86
Phone = $32.42
Motem = $3.00

If I take off my phone, they go up this much:
Cable = $75.95
Box = 7.50
Internet = 42.95
Motem = $3.00

What's wrong with this picture? They are not doing anything different in my services, so why go up in price on them just because I take one of them off?

Now I have to shop around for an internet company and a
TV company. I'd rather have 3 separate companies instead
of dealing with Comcast. What a rip-off to the consumer.

Thank you for the opportunity to speak about this frustrating event.

Sharon
Mechanicsville, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/06/2009 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/richmond-virginia/comcast-i-feel-this-is-a-rip-off-richmond-virginia-441133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Reply To Pricing

AUTHOR: Dodie232 - (U.S.A.)

POSTED: Tuesday, September 22, 2009

It is very legal what was done in regards to your bundle service. first, based on the fact that you subscribed to the service for a set amount a month and you services are based upon that bundle rate. Any time that you add or remove service from a bundle package your services are going to go to a regular rate, because you are no longer in a promotional package. Thats why when you inquired about removing the phone service they gave you those prices. That is the regular price for those two services without a bundle package. This makes it beneficial to you to keep and not eliminate the phone service. However, if you have switched to verizon it will only be a matter or time until your back. With any promotion it is subject to end at sometime and verizons rates are astronomical.


Good luck

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