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Report: #1083338

Complaint Review: Comcast - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: kepi — fort wayne Indiana
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  • Comcast Select State/Province USA

Comcast Gateway router/modem IN

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 I responded to an offer for a FREE Gateway router/modem from Comcast. It said I could get much faster internet speed. After installation,It was much slower than my old one, which I had to return to them. I called them twice and got a runaround. The third time I called, I was finally told I could get faster internet speed by subscribing to a higher "tier". I asked if it was free. And, of course, they said no. So I have to now pay extra to get the speed on my old "slow" modem. I feel this is bait and switch.

This report was posted on Ripoff Report on 09/10/2013 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/select-stateprovince/comcast-gateway-routermodem-in-1083338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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