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Report: #1342935

Complaint Review: comenity capital bank/overstock - columbus Ohio

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  • Updated:
  • Reported By: betty — athens Georgia USA
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  • comenity capital bank/overstock p.o box 182620 columbus, Ohio USA

comenity capital bank/overstock i keep sending payments to this company for mercidise that i ordered but instead of my balance going down , it keeps going up , columbus Ohio

*Consumer Comment: Payments

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they keep charging me different finance charges and piling on late charges when i send my payments on time they scaming me out of my money and by now i should have paid the balance off 

this company keep charging me different finance charges   and bogus late charges and insted of my balance going down  it keeps going up everytime i send a payment and thats not right , i should have that account paid off by now

This report was posted on Ripoff Report on 12/13/2016 08:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comenity-capital-bankoverstock/columbus-ohio-43218-2620/comenity-capital-bankoverstock-i-keep-sending-payments-to-this-company-for-mercidise-tha-1342935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Payments

AUTHOR: Robert - (USA)

POSTED: Tuesday, December 13, 2016

It doesn't matter when you send the payment, it matters when they receive it.  If they receive it after the cut-off time on the Due Date it is late.

Most companies suggest mailing payments 7-10 BUSINESS days before the due date.  If you are paying it on-line through your bank, you need to verify how your bank sends the payment to make sure it is sent in time.  If you are paying it through the creditors web site, you need to be sure you are not paying after their cut-off time on the due date.

If you are not making the full minimum payment by the due date you are late. Even if you are only $0.01 short.

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