Complaint Review: Conquest Graphics - Internet
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- Author Not Confirmed
- Conquest Graphics www.conquestgraphics.com Internet United States of America
- Phone:
- Web:
- Category: Printing & Copy Services
Conquest Graphics Printing Company, Internet
*UPDATE Employee: Not entirely true...
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What a joke. Salesperson left old company MegaColor. Didn't even tell me she was with a new company. Just called up like everything was the same. Gave me different place to upload. I gave it to my designer. He thought I knew. It was a 20 page catalog. MegaColor had printed it several times before, never a problem.
Now, 1st they said they didn't get the files, then they got them, and not right, then they printed it and it looks like s**t. It's time for a new press. They told me it was fine and it was my files if anything. My sales rep said she thought she mentioned that she was with a new company. Don't trust it. They must be printing on a 100 year old press, a few sales people left the old company and must be trying to get rich quick. Problem is you need to print still.
From now on, "Don't stick with the old salesperson, stick with the old company". I used to be loyal to the rep. They were the ones that did the work, but not really. I learned my lesson and now I've got to live for 8 months with these cr***y catalogs.
This report was posted on Ripoff Report on 10/01/2009 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/conquest-graphics/internet/conquest-graphics-printing-company-internet-502827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Not entirely true...
AUTHOR: CG Marketing - (United States of America)
SUBMITTED: Friday, February 11, 2011
We are very sorry that you had a bad experience, Michael.
First of all, if you had an issue, it would have been helpful for you to ask to speak to someone in management. It is my understanding that you did not make that request.
We do make mistakes, because we are human. However, we have an excellent reputation, and for the past 3 years, we have had zero customer complaints and have an A+ Better Business Bureau rating. We stand behind our work. In fact, had you taken the time to read it, we have a total satisfaction guarantee on all of our products
Our presses are state-of-the-art Komori presses, and they are all about 3 years old, not 100 years old as you have asserted.
It wouldn't really be possible for you to "stick with MegaColor", as they are no longer in business.
Plus, your use of thinly-disguised profanity is unprofessional, and really adds nothing of substance to your claim.
Again, we are very sorry that you didn't have a positive experience with us, because over 99% of our customers do.
Advertisers above have met our
strict standards for business conduct.
