Complaint Review: Continental Finance Mastercard - Wilmington Delaware
- Continental Finance Mastercard Brandywine Commons 1000 Rocky Run Parkway Wilmington, Delaware U.S.A.
- Phone: 302-529-5984
- Web:
- Category: Credit Card Processing (ACH) Companies
Continental Finance Mastercard Illegal Charges to the account after closing Wilmington Delaware
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I opened this poor quality credit card in September of last year to start building my credit. Once I made a few payments on it (on the charges for getting it), I received a better card. So I paid off the Continental Finance card the following January and cancelled my account. For paying it off, they charged my card $4.95 (internet payment fee). I called the company to pay the $4.95 over the phone, but they wanted another $14.95 phone payment fee so I told them I would just send a check.
Well, the following week, before sending the $4.95, I got a bill for $30 (account maintanence fees) on a card that was cancelled. I called them that day and they said to just forget the $30, they would send a bill saying I owed nothing. So I waited for that bill before sending the $4.95. I got a bill the following month saying I owed $60!! I called again, and again they said disregard.
Last month I got ANOTHER bill saying I owed $120! I called, extremely frustrated, and they gave me a number to thier corporate office to call. I called the corporate office, and, ONCE AGAIN, got the "Disregard the bill, the other people you talked to just handle payments, WE handle the accounts. It will be removed." I didn't hear anything for almost two months, then, today, got an alert on my credit report that they put negative information.
I called them, and NOW they say I owe $160 because I didn't pay the $5 that THEY TOLD me to disregard!! They also said my account HAD been closed for some time..........closed to be USED, my card was no good. But it was open for them to continue to charge. Needless to say, I am contacting an attorney in the morning. Oh, and beware of this company. They have no website, no e-mail address, and they themselves cannot contact thier corporate office. I was told today that they don't know how I talked to anyone at the corporate office, because they didn't have the number. Go figure. I must have made a lucky guess.
Samantha
Winamac, Indiana
U.S.A.
This report was posted on Ripoff Report on 04/23/2008 07:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/continental-finance-mastercard/wilmington-delaware-19803/continental-finance-mastercard-illegal-charges-to-the-account-after-closing-wilmington-del-328460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.