Complaint Review: COOLFRAMES.COM - Internet
- COOLFRAMES.COM Internet USA
- Phone: (888) 293-4755
- Web: WWW.COOLFRAMES.COM
- Category: Eye Care
COOLFRAMES.COM Sells bent and used frames, terrible return policy BROOKLYN Internet
Terrible - frames came bent - arms were stretched out as thought someone had already worn them. Return policy will only credit you for the frames, not the lenses, plus there is a 30% restocking fee and other charges, postage, etc. They told me to take them to a local optical shop and have them fixed - and why am I supposed to be inconvienced when you sent me a bad frame? Check out Yelp - many other have had exactly the same experience. Stick with Zenni - best prices, they are amazing. GlassesUSA has a great return policy.
This report was posted on Ripoff Report on 10/20/2016 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coolframescom/internet/coolframescom-sells-bent-and-used-frames-terrible-return-policy-brooklyn-internet-1334200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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