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Report: #472348

Complaint Review: Corsair Memory - Fremont California

  • Submitted:
  • Updated:
  • Reported By: Womelsdorf Pennsylvania
  • Author Confirmed What's this?
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  • Corsair Memory 46221 Landing Parkway Fremont, California U.S.A.

CorsairCorsair Memory Rebate was never delivered Fremont California

*Consumer Comment: Corsair manufactures poor memory modules

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I purchased 2GB of corsair memory from Newegg.com for Xmas of 2008. The rebate form was filled out properly and on time.

The rebate status claimed: "Congratulations! Your mail-in rebate card request has been processed successfully. You should receive it by Jan 15, 2009. If by this date you have not received your rebate card, please contact us at 1-888-941-2912. Thank you."

This date passed and I called, speaking to Holly who verified my address and reissued the rebate for me. This one told me to call if it wasn't received by March. After March, I again called, re-verified my address, and they told me that they would reissue the rebate. I asked to speak to a supervisor and they told me there was none available.

The next rebate was expected by May and when that date passed I again called them. This time I managed to speak to a supervisor who explained the details of the rebate system and how it was in the hands of the company who was cutting the rebate cards now (since November or so of 2008) and that if I failed to receive the rebate card this time that he would talk to them directly and see if they could offer any other solution or compensation.

The latest deadline to receive the re-re-re-reissued rebate card was July 5th. I waited until July 22, 2009 for it to arrive and finally decided to call again. They wanted to reissue me another rebate card and I told them no. I let them know that I was told to ask for a supervisor and that they would help me as they had discussed last time. Holly, who was always the one to answer my calls, told me that she would turn this over to her supervisor and have him contact me to decide how to best proceed.

It has been seven months since the rebate was first issued and I have yet to see any concrete effort to resolve this issue.

Jeff
Womelsdorf, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/22/2009 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/corsair-memory/fremont-california-94538/corsaircorsair-memory-rebate-was-never-delivered-fremont-california-472348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Corsair manufactures poor memory modules

AUTHOR: Yunus - (United States)

POSTED: Tuesday, April 03, 2018

I purchased CORSAIR CMY16GX3M2A2400C11R Vengeance Pro Red 16GB 2x8GB 240P DDR3 2400MHZ RAM modules. However, the modules are extremely poorly built. They're built to sell, but not to perform. eg. the heat spreader plates are GLUED to the electronic chips by a silicone-like adhesive material, and on a thin volatile layer of foam which traps the heat in rather than let it out causing chips to overheat and prematurely expire! That's not how heatspreaders should be attached! it's bogus. They became unglued one by one. The memory modules don't perform as intended. Instead of 16GB my bios see 8GB. Although each module works individually as 8gb together they fail. I called the motherboard company (Asus Crosshair V Formula-Z) and I was told that these memory modules are NOT compatible to run on that motherboard despite declared specifications. Now I can see why. I tried contacting Corsair's warranty service. I gave them exactly the same message that's above. I also explained to them that I would like to publish about this issue unless if it's resolved. And this is the response I got from them:

"Unfortunately buying from third parties on eBay would not grant you any warranty through us, please contact the vendor for an exchange.
-Art"

Hence they don't take responsibility when it comes to warranty services and will find an irrelevant excuse to disqualify warranty!

 

 

Another names for Corsair memory modules that are poorly built and sold online that one should stay away from:

 

DO NOT INVEST INTO THESE MEMORY MODULES

Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15 Desktop Memory Kit - Black (CMK16GX4M2B3000C15) Corsair Dominator Platinum Series 16GB (2 x 8GB) DDR4 DRAM 3200MHz (PC4-25600) C16 Memory Kit Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2400MHz C16 Desktop Memory Kit - Black (CMK16GX4M2A2400C16) Corsair Vengeance RGB 16GB (2x8GB) DDR4 3200 (PC4-25600) C16 -Intel 100/200 Series PC memory CMR16GX4M2C3200C16 CORSAIR DOMINATOR Platinum Series 32GB (2 x 16GB) DDR4 DRAM 3000MHz C15 memory kit (CMD32GX4M2B3000C15) CORSAIR Vengeance LPX 8GB (2x4GB) DDR4 DRAM 3000MHz C15 Memory Kit - Black (CMK8GX4M2B3000C15) Corsair Vengeance RGB LED 16GB (2x8GB) DDR4 3000 (PC4-24000) C15 - Intel 100/200 Series PC Memory (CMR16GX4M2C3000C15) Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2133MHz C13 Desktop Memory Kit - Black (CMK16GX4M2A2133C13) Corsair Vengeance RGB 32GB (4x8GB) DDR4 3200 (PC4-25600) C16 for DDR4 Systems PC memory CMR32GX4M4C3200C16 Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz C16 Desktop Memory Kit - Black (CMK16GX4M2B3200C16) Corsair Vengeance LPX 32GB (2x16GB) DDR4 DRAM 2666MHz (PC4-21300) C16 Memory Kit - Black Corsair CMR16GX4M2C3600C18 VENGEANCE RGB 16GB DDR4 3600 (PC4-28800) C18 Desktop Memory for Intel 100/200 Corsair LPX 32GB DRAM 3000MHz C15 Memory Kit for DDR4 Systems CORSAIR Vengeance 16GB (2x8GB) 204-Pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) Laptop Memory Model CMSX16GX3M2A1600C10 CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C9B Corsair Vengeance LPX 16GB (2x8GB) DDR4 3200 C16 1.35V - PC memory CMK16GX4M2D3200C16 black CORSAIR CMSX32GX4M2A2400C16 Vengeance 32GB (2x16GB) 260-Pin DDR4 SO-DIMM DDR4 2400 (PC4 19200) Memory (Notebook Memory)

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