Complaint Review: Costume City - Tukwila Washington
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- Author Confirmed
- Costume City 641 Strander Blvd. Tukwila, Washington U.S.A.
- Phone: 800-5224031
- Web:
- Category: On-Line Stores
Costume City Costume City Wolf in Sheeps Clothing Tukwila Washington
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Well, if I would have checked this site first, they NEVER would have got my money.They present this nice,friendly image yet they are anything but friendly.They ARE very good at taking the money VERY bad at communication. They processed the fee immediately, sent out an email with the order information confirmation and an EMPTY entry for the shipping information/tracking number??? (oh but yeah the shipping cost was clear as day!)
I received no status and no update (after 4 days) was visible in the "check you order link" so I inquired, and the next day got the bad information that "The order was canceled, Item no longer available."
uhhh..okay?
Not a shred or a hint or any sort of refund or progress towards that route.Even their website doesn't really say anything about "refunds" when the item is out of stock.Why wasn't the draw from my account "canceled?"
The worst thing is if I would have ordered this item for my kiddo, he would be dead outta luck this year.. Pretty sorry..This one was just for me so we could have a matching set/theme, that's not gonna happen.
Do yourself a favor and don't, I repeat DON'T use this horrible example of a company who would even utter the words "Customer Service", you wont get any of that with these people...
Chris
Garland, Texas
U.S.A.
This report was posted on Ripoff Report on 10/23/2008 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/costume-city/tukwila-washington-98188/costume-city-costume-city-wolf-in-sheeps-clothing-tukwila-washington-384296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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