coverstore.com The company refused to honor the warranty.

Prior to last winter I purchased covers for my grill, outdoor chairs and tables. I spent $284. The model I purchased came with a 3 year warranty. 

It was a windy winter in this area and while the chair and furniture covers made it though, the $78 grill cover did not. It ripped away from the grill, ended up with several large tears and faded badly. 

I submitted a claim online, sending 3 photos as required. I received an email from the company claiming the cover was not sold by them. They refused to honor the warranty. They sent me a picture of their current grill cover and it is slightly different. I noticed that the item number was different than the item number on my invoice. They are probably selling an updated version of the cover but that is not my problem. I know where I purchased the grill cover. 

I suppose they thought I had the torn cover for years and sneakily purchased one from them so I could dupe them into who knows what. I had wanted a replacement but after this experience, I would never purchase anything from this site again and I suggest to others to avoid them like the plague.