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Report: #1142042

Complaint Review: crown international steel buildings - Mckees Rock Pennsylvania

  • Submitted:
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  • Reported By: e.g — haiku Hawaii
  • Author Not Confirmed What's this?
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  • crown international steel buildings 400 Island Avenue Mckees Rock, Pennsylvania USA

crown international steel buildings. Robert, Scott and Damon. lie, not follow their contract, not return phone calls, not send merchandise. Mckees Rock Pennsylvania

*UPDATE Employee: Customers Credit Card Declined Payment

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Company took my down payment, told me they would ship the building to me free of charge with balance due at time of delivery ( C.O.D). which it says in the contract. After down payment was made and months of unreturned calls I finally talk to someone who tells me they will not ship the building untill full payment is made and only in the form of a personal check, no other form of payment would be expected. I told him thats not what the contract says and my building should have been shipped months ago.   I didnt agree with payment method and asked for my deposit back, said he would call me back after talking to his manager. I never received a call back from him and he was always busy when I called him and transfered to his voicemail, which he never responded too. I finally talk to the manager who tells me he cant believe the way I've been treated and would reprimanded the people I've been dealing with. I said I would like my down payment back because I felt lied too and thought it was a scam or boguse company.  He said they could not give my payment back because we had a contract and they where a reputable company doing business for many years with no complaints. I told him I still wanted the building but didnt understand why I could only pay with a personal check, he said  they except all forms of payment and doesn't recommend a personal check, and doesn't know why I was told that. I asked if I could sent a cashier's check That day for the balance, said he would call me back and let me know. Couple days later I get a email from the original salesman telling me my new C.O.D amount is two thousand more than the original price  because of storage and late fees. I call and email the manager asking if they can honor the contract for the original price we agreed on. I never got a call or email back... These people are liars and scammers!!!  

 

This report was posted on Ripoff Report on 04/26/2014 09:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crown-international-steel-buildings/mckees-rock-pennsylvania-15136/crown-international-steel-buildings-robert-scott-and-damon-lie-not-follow-their-contr-1142042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Customers Credit Card Declined Payment

AUTHOR: scott - ()

POSTED: Tuesday, July 15, 2014

This Customer bought a building from us  January 9th 2013.  The Deposit he paid on his credit card was for the Building Erection Manauls and Manufacturer Stamped Concrete Drawings which were sent UPS and were delivered to him on February 12th 2013 at 502pm.  On February 21st he contacted us and said that he wanted to add skylights to his order and pay for the building with his credit card so we could arrange shipping. The Building was to be shipped at the end of February per our Contract. He signed the order and faxed it back to us the same day.  His credit card declined payment.  We called him and he said he would call us back with a different credit card. He did not. On Februarly 27th 2013 we called him,  he said that he would send a check. We never received his check.  We left 5 more messages on his voicemail between March and April of 2013. A year passes before he contacts us. Our agreement states that we can request pre payment should we become skeptical of the buyers ability to pay.  With over 8000 Buildings Delivered, We are in the delivering buildings business, we accept many forms of payment.  Check, Credit Cards, Wire Transfers, PAYPAL.  We would even be willing to have this customer put the money in escrow with our attorney to be released once the building shipment is at the port in Hawaii.

This is a very rare circumstance, in over 10 years in the building business we have not had a situation like this.

 

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