Crown Valley Animal Care Center Dr Ivers This Dr. had a great idea, but he is a criminal, he needs to lose his license and be watched to never enter the Vet field in any manner Laguna Niguel, California

  After reading this negative review written by an obviously disgruntled customer, I couldn't help but wonder if this person was talking about an alternative-universe facility.  CVACC is, without a doubt, the best all-around petcare facility we have found in all the years we have lived in Orange County!  Dr. Ivers is compassionate, understanding, concerned, caring and - well, you get the picture.  We met Dr. Ivers and his staff after my GSD, HoneyBear, was bitten by a rattlesnake.  CVACC was the closest facility to us, so I called and they told me to bring her in right away.  

 We loaded Bear into our Jeep and violated several sections of the vehicle code on our way to the hospital.  The staff was waiting outside the facility with a stretcher and wheeled Bear into the treatment room.  Dr. Ivers interrupted a surgery to treat Bear, and did everything humanly possible to save our girl; unfortunately her heart had stopped, and she could not be brought back.  The doctor and all of the staff members were very compassionate and understanding of our grief, and there are not words to tell how grateful we were.

Our present GSD, Pepper, has been seen by Dr. Ivers since we first brought her home, and we are completely comfortable entrusting her to the doctor and all of the truly fantastic folks at the facility - Lisa, Heidi, Robin, Oscar, Edith, and all the rest of the staff obviously love animals, and Pepper is always very excited and happy to see them.  Pepper is a PlayGroup regular, and we wouldn't even consider boarding her anywhere else when we have to travel without her.

I have recommended CVACC to several people, and will continue doing so.  Please take this negative review with a grain of salt - take your pet with you and visit the facility.