Complaint Review: Crystal Settlement Services, LLC - Boca Raton Florida
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- Author Confirmed
- Crystal Settlement Services, LLC 2700 N Military Trail, Suite 300A Boca Raton, Florida USA
- Phone: 844.CSS.TITLE
- Web: www.CssTitle.com
- Category: Loans
Crystal Settlement Services, LLC title, escrow, services, purchase, refinance, home, money Boca Raton Florida
*Author of original report: to the title company admin
*UPDATE Employee ..inside information: Lender asking us to do unethical things
Show customers why they should trust your business over your competitors...
Those people are frauding borrowers, are rude, incompetent, wont cooperate. Lying about files, not responsive. Crystal (owner) is so unproffesional, rude, and cant manage her self and her employees.
I would never reccomend them to anybody, stay away from them. their service is unacceptable
This report was posted on Ripoff Report on 06/15/2016 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crystal-settlement-services-llc/boca-raton-florida-33431/crystal-settlement-services-llc-title-escrow-services-purchase-refinance-home-mone-1311567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
to the title company admin
AUTHOR: - ()
SUBMITTED: Wednesday, June 15, 2016
We have no idea who you are talking about but I quess other people/companies are having the same problems !
#1 UPDATE Employee ..inside information
Lender asking us to do unethical things
AUTHOR: Title Admin - (USA)
SUBMITTED: Wednesday, June 15, 2016
This Lender, Hi Tech Lending, wanted our company to allow them to use their notary for the closing versus our assigned notary which we do not charge for. The processor, Bea, argued this point for days. We were very concerned because during the process we asked her to involve the homeowner to resolve an issue and her email states "Problem is borrower is dying and will not be able to take care of this". Because of this we certainly wanted our notary to handle the closing as we always do and they were so reluntant but as we insure the transaction we always sent our notary free of charge.
When we received the loan docs we conducted the closing and the transaction closed successfully. Afterwards we found out that the lender missed putting the borrowers middle name on the signature line. Rather having the borrower resign, they wanted our company to insert and forge the middle name and back date the correction.
We have closed thousands of loans and do it the right way with ethics. Unfortunately some unethical lenders want things done their way which is not legal and honestly quite surprising.
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