Complaint Review: Custom Coatings By Design - Phoenix Arizona
- Custom Coatings By Design 428 E. Thunderbird Rd Suite 250 Phoenix, Arizona U.S.A.
- Phone: 623-518-9420
- Web:
- Category: Builders & Contractors
Custom Coatings By Design ONLY CARES ABOUT GETTING PAID AND NOT THEIR CUSTOMER SERVICE OR CUSTOMER SATISFACTION!!! Phoenix Arizona
*Consumer Comment: I am also a victim of this corupt family of losers!
*REBUTTAL Owner of company: case of mistaken identity?
Custome Coatings by Design did another shoddy job at my residence and then will not return our calls to fix the problem they caused. We have left Tim LaChance SEVERAL messages to see when he can come fix the problem he promised he would fix, but he will not call us back. This seems to be a very common occurrence by the looks of this website and others I have found. It's comforting to know that we aren't the only ones! Please don't make the same mystake as all of us!!!!
Jason
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/22/2008 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/custom-coatings-by-design/phoenix-arizona-85022/custom-coatings-by-design-only-cares-about-getting-paid-and-not-their-customer-service-or-374994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I am also a victim of this corupt family of losers!
AUTHOR: ProtectingConsumers - (United States of America)
SUBMITTED: Sunday, February 27, 2011
Paul LaChance and his family have been in the business of cheating consumers for nearly 15 years now. He has created many LLC's to hide behind, but he always gets caught, gets sued, and then folds like the coward he is. His family members, Tim and Tiffany, have come along for the ride and share in the unprofessional, substandard, and unlawful conduct.
Check them out at http://www.azroc.gov/forms/contractorsearch.html and http://www.superiorcourt.maricopa.gov/Docket/index.asp.
The work that they performed on my property and the damage the caused was hard to imagine. After months of unfulfilled promises, I too was left with no option but to sue these losers that have nothing left to lose.
They are an unlicensed diseased and festering open wound. AVOID THEM AT ALL COSTS!

#1 REBUTTAL Owner of company
case of mistaken identity?
AUTHOR: Customcoatings - (U.S.A.)
SUBMITTED: Saturday, November 29, 2008
jason please fill me in when was this job done i have been the owner of custom coatings since 2003 i have not had 1 complaint on my license in that 5 year period within the last 6 months i have had 3 and more are popping up what has happened is i partnered up with a guy for a short time it didnt work out and the gentlemen continued to do jobs under my company name and under my license number and the gentlemen had only a couple months experience in the field so virtually every job hes done im getting a complaint for it there was also an acid stain job done during the time frame that i never recieved payment for so i refused to finish the clean up until payment was made please let me know more info on who did your job? because someone is also making false reports about me and my company so please if this is even a legitamite complaint upload a check and contract for proof


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