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Report: #1108231

Complaint Review: Cyber Trading University - Syosse New York

  • Submitted:
  • Updated:
  • Reported By: froelibt — Cincinnati Ohio
  • Author Not Confirmed What's this?
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  • Cyber Trading University 6800 Jericho Turnpike, suite 208 Syosse, New York USA

Cyber Trading University Fausto Pugliese They charged me $425 for a class that I never took, because they claim I logged on to their site Syosse New York

*UPDATE Employee: Cyber Trading University Acknowledged this student's situation and refunded him the full amount, as requested.

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This company charged me $425 dollars for a class that i never took, first i got conned into signing up for a class that wasn´t what I wanted, and at the same time before the class started I found out that my mom had cancer and might be dying so I was unable to attend the class. so i cancelled before it started and they claim that because I logged on to the site and look at what material they have to offer ( because i was curious not even knowing exactly what i had signed up for) that logging on constitutes taking the class and charged my credit card $425 dollars and they had the nerve to actually ask for more money. this place is a acam and lawyers need to be involved.

This report was posted on Ripoff Report on 12/19/2013 05:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cyber-trading-university/syosse-new-york/cyber-trading-university-fausto-pugliese-they-charged-me-425-for-a-class-that-i-never-to-1108231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Cyber Trading University Acknowledged this student's situation and refunded him the full amount, as requested.

AUTHOR: General Manager of CTU - ()

POSTED: Wednesday, May 28, 2014

Dear Mr. Froelibt,

Thank you for taking the time to share your feedback. 

I am genuinely disappointed to hear that your experience with us was not up to your satisfaction.  We always try to ensure comprehensive trading programs to all students and have been doing so over 20 years.

With regards to your request, we refunded you the full amount charged to your credit card.  I do apologized for any confusion we may have cause during this difficult time.  We are saddened to hear about your mother and wish her wellness.

We hope to have the opportunity to redeem ourselves, so you can experience the level of educational services we are known for.

 

Sincerely,

 

Cyber Trading University

 

 

 

 

 

 

 

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