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Report: #1481501

Complaint Review: D & C Mufflers and Brakes - Joliet IL

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  • Reported By: Kenya D. — Romeoville IL United States
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  • D & C Mufflers and Brakes 426 S Chicago St Joliet, IL United States

D & C Mufflers and Brakes D & C Mufflers and Brakes Charged me for repairs they never did Joliet IL

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I had the check engine light come on in my car so i took it to this mechanic shop based on a reccomendation. I take the car and before they even run the codes on the car, which I had done before i took the car there at auto zone, they say it's the catalytic converter. I left my car there for 3 days, picked it up on a Friday mid afternoon and by Tuesday morning the check engine light had come on again.

This shop tried to give me a receipt that didn't have any of the business information on it so I requested it and made sure they put everything they did on there. They showed me car parts when I requested but how would I know it came specifically from my car if I was not there when the work was done.

I ran the codes at the auto zone again and it was the same code as the first time. I took it to the dealership this time around and was told the catalytic converter was falling apart. How is even possible for a "new" catalytic converter to be falling apart if it had been replaced less than 2 weeks ago? The dealership was doing the work through warranty so I wasn't making them any profit. I asked about the work done at the other shop and was told only the Flex pipe was replaced, the car still had the original catalytic converter.

I went to request a refund and the mechanic that worked on my car, Tony, swore up and down it was a new converter and that to leave my car for a day and he would replace it. 1. Why would he need to replace it if he swore up and down it was new? and 2. Why would I leave my car with a shady mechanic after it had been confirmed by the DEALERSHIP that the work wasb't done the first time? 

 

This report was posted on Ripoff Report on 07/06/2019 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/d-c-mufflers-brakes/joliet-il-amp-harge-repairs-i-1481501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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