Complaint Review: Dacor - City of Industry California
- Dacor 14425 Clark Avenue City of Industry, California United States
- Phone: 833-353-5483
- Web: https://www.dacor.com/home
- Category: Appliances
Dacor Dacor Appliances Dacor Double Oven Not Working More Than it Works City of Industry California
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Ten years ago we purchase a very expensive, "high-end" Double Oven from Dacor. In the last two years, the oven has been non-working for months at a time, mostly due to the lack of parts availability.
Currently the oven has been down since July 2020 and even now Dacor cannot even make an estimate of when the parts will be availsble (i.e. no Thanksgiving or Christmas).
Customer Service has promised to call once per week for an update but has failed to call even once. Like every other company, Dacor is blaming COVID for their problems, however, the same thing happened last year (before COVID).
I urge anyone considering the purchase of a Dacor appliance to avoid this at all costs. They do not support their customers, nor their products.
This report was posted on Ripoff Report on 11/26/2020 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/dacor/city-industry-california-oven-1502299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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