Complaint Review: Davinci Virtual, L.L.C. - Salt Lake City Utah
- Davinci Virtual, L.L.C. 2150 S 1300 E Ste 200 Salt Lake City, Utah USA
- Phone: (801) 990-9200
- Web: http://www.davincivirtual.com
- Category: Communications & Networking
Davinci Virtual, L.L.C. Virtual Scam They pretend to cancel. They then take money from you till you catch them. Salt Lake City Utah
*REBUTTAL Owner of company: Davinci Response
I tried to cancel. They require that you send a email to cancel. They said they didn't get the email and charged me another month. Second time, they received the email but said i did not fill it out correctly. They did not contact me to tell me i filled it out wrong and charged me for another month. So I made the request again to cancel the service with them and it went through only to find out their fine print say you must give a 30 day notice and charged us again. This company has only one purpose and that is scam you. Do not buy into this company's sales pitch because you will be sorry you did, as i am.
This report was posted on Ripoff Report on 09/15/2015 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/davinci-virtual-llc/salt-lake-city-utah-84106/davinci-virtual-llc-virtual-scam-they-pretend-to-cancel-they-then-take-money-from-yo-1255069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Davinci Response
AUTHOR: Davinci Virtual Office Solutions - (USA)
SUBMITTED: Friday, September 25, 2015
We have cancelled this customer’s account per their request and also waived our 30 day notice requirement due to their feedback. We did not charge them again as they stated, we actually waived their final payment. We are more than happy to work with our clients and we take customer service very seriously. We are open to any feedback and we are very sorry this customer was not happy with their experience.
Operations Manager
Phone: 801.990.9200


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