Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1467672

Complaint Review: Days Inn St Augustine - St Augustine FL

  • Submitted:
  • Updated:
  • Reported By: Marie — Sunrise United States
  • Author Confirmed What's this?
  • Why?
  • Days Inn St Augustine 2560 SR 16 St Augustine, FL United States

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

i went to Saint Augustine from Thursday 11/15/2018 to 11/17/2018 and was a guest at Days Inn St Augustine, 2560 SR , Saint Augustine, Fl. On their advertisement, they say free breakfast, free wifi. According to the desk clerk, there is no such thing. I spoke to customer service employee Chris who has selective blindness, he went to the site and could not see the free breakfast part.

This report was posted on Ripoff Report on 11/18/2018 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/days-inn-st-augustine/st-augustine-fl-32092/days-inn-st-augustine-days-inn-by-st-augustine-west-their-website-advertisement-says-that-1467672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
2Consumer
0Employee/Owner

#5 Author of original report

No third party, only dealt with Days Inn St Augustine West.

AUTHOR: Marie - (United States)

POSTED: Monday, November 19, 2018

When I called the number on the ad, it was somebody from the front desk who took the reservation. No third party was involved. To take such an interest in this case, you must be involved somehow with this business, Robert.

Respond to this report!
What's this?

#4 Consumer Comment

Apples and Oranges

AUTHOR: Robert - (United States)

POSTED: Monday, November 19, 2018

The photo you posted is NOT from the hotel site, it is as you stated an "ad" that happens to be from a 3rd party.

I feel for you, but a business can't be held responsible for what 3rd parties post. Your actual complaint should be where that ad got it's description from.  If you didn't actually book directly from the hotel you may want to raise your complaint to the company you booked the room with.

Respond to this report!
What's this?

#3 Author of original report

I provided a photo of the ad

AUTHOR: Marie - (United States)

POSTED: Monday, November 19, 2018

I provided a photo of the ad.

Respond to this report!
What's this?

#2 Author of original report

The ad from where I made the reservation says it.

AUTHOR: Marie - (United States)

POSTED: Monday, November 19, 2018

The ad from which I made the reservation says" free wifi and breakfast". Look at the photo.

Respond to this report!
What's this?

#1 Consumer Comment

I don't see it either

AUTHOR: Robert - (United States)

POSTED: Sunday, November 18, 2018

I went to their website and saw the Free WiFi, but not a word about "Free Breakfast". The only thing I did see is that it is attached to a resturant, but nothing that states it was free breakfast.

Perhaps you can get a screen shot and post what you are seeing.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now