Complaint Review: Dazzel Brite - Hollywood Florida
- Dazzel Brite 3609 N 29th Ave Hollywood, Florida United States of America
- Phone: 8667778751
- Web:
- Category: Dental Services
Dazzel Brite vivid white smile, signed up for 'free' trial offer and then was charged 87$ for the 'service' They said I didn't contact them within 10 days of the order to cancel the service, Hollywood, Florida
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I signed up for a free trial of Vivd White Smile. The offer was 'free' with nominal shipping and handling. This was done on 6-16-10.
I was then surprised to find an additional charge of over 87$ posted to my account on 6-28 when I had not even received the initial product.
I called 866-877-8751 and spoke to John Holliven who stated that I had not signed up for the free trial but the actual service. I told him he was incorrect- I had been charged the 3.75 for the shipping on the free trial as well. He then said since I accepted the terms of using my credit card when I checked out for the free trial I automatically set myself up for the full service.
I told Mr Holliven I did not sign up for the service, I wanted the charges revoked and all I wanted was the free trial. He kept reiterating the terms and conditions at checkout. I then asked for his supervisor and told him I intended on filing a complaint with the BBB and also telling my bank that the charges were fraudulent. He stated I could send back the unopened product for a refund. He would never let me talk to his supervisor despite by insistence and willingness to hold on the phone.
I also intend on filing a fradulent charges application with my bank as well.
This report was posted on Ripoff Report on 07/03/2010 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzel-brite/hollywood-florida-33020/dazzel-brite-vivid-white-smile-signed-up-for-free-trial-offer-and-then-was-charged-87-619843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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