Complaint Review: DazzleWhite Tooth Whitening - Internet
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- Author Not Confirmed
- DazzleWhite Tooth Whitening Whitesmile.com Internet United States of America
- Phone:
- Web:
- Category: Dental Services
DazzleWhite Tooth Whitening - Whitesmile - healthmember - ultifreshwell Ordered sample teeth whitener, now receive charges for other products I did not order and did not receive. I am a senior citizen and can't afford to be robbed like this. Internet
*UPDATE Employee: Hello.
*UPDATE Employee: Hello,
Show customers why they should trust your business over your competitors...
I ordered Dazzlewhite gel stick sample for $14.95. The stick is dry and useless.
Now I have other charges on my credit card for things I did not order or receive, from Whitesmile, Healthmember, and Ultifreshwell, totalling almost $150 Cdn.
This report was posted on Ripoff Report on 09/17/2009 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlewhite-tooth-whitening/internet/dazzlewhite-tooth-whitening-whitesmile-healthmember-ultifreshwell-ordered-sample-tee-496399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Hello.
AUTHOR: Gemma R. - (USA)
SUBMITTED: Friday, September 25, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#1 UPDATE Employee
Hello,
AUTHOR: Gemma R. - (USA)
SUBMITTED: Wednesday, September 23, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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