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Report: #1231059

Complaint Review: Dealsmachine - Internet

  • Submitted:
  • Updated:
  • Reported By: KL Alston — Chula Vista California USA
  • Author Not Confirmed What's this?
  • Why?
  • Dealsmachine Internet USA

Dealsmachine Complete customer service nightmare Internet

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I initially had good luck with my first couple of orders but then the whole charade fell apart.

I ordered product that never got delivered. For more than 2 months, I had exchanged emails with customer service and was essentially given the runaround the entire time.

The agent stalled and repeated nonsense, ultimately calling me a liar!

They tried to settle by offering to refund 80% of my purchase price. Ultimately they agreed to refund my full amount but it appears that it will be a "store credit".

So I guess the adventure continues but after this,I am definitely taking my business to Gearbest from now on.

This report was posted on Ripoff Report on 05/22/2015 09:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dealsmachine/internet/dealsmachine-complete-customer-service-nightmare-internet-1231059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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