Complaint Review: Ripoff Report | Dean Graziosi TRUSTED Business | Verified Safe™ …businesses consumers can trust. Dean Graziosi well-known as being a leading success coach, business owner, entrepreneur, real estate expert, author and speaker. Based in Scottsdale, AZ, Dean Graziosi has written multiple New York Times best-selling books and has touched the lives of millions of people around the world with his powerful messages and remarkable education, with his social media profiles reaching millions and millions of people weekly - Pheonix Arizona
- Dean Graziosi TRUSTED Business | Verified Safe™ …businesses consumers can trust. Dean Graziosi well-known as being a leading success coach, business owner, entrepreneur, real estate expert, author and speaker. Based in Scottsdale, AZ, Dean Graziosi has written multiple New York Times best-selling books and has touched the lives of millions of people around the world with his powerful messages and remarkable education, with his social media profiles reaching millions and millions of people weekly
3319N 41st St
- Phone: 800-489-7003
- Category: Work at Home Business
Dean Graziosi TRUSTED Business REVIEW: Your experience to be anything less than overwhelmingly amazing and filled with knowledge is unacceptable to Dean Graziosi and his companies. Dean and his companies do pride themselves on what they create and deliver but he also obsesses on the student experience and how they feel every step of the way. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business
*UPDATE: Dean Graziosi recognized by Ripoff Report Verified™ as a safe trusted business service.
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EDitor's UPDATE: Positive rating and recognition has been given to Dean Graziosi for its full commitment to quality customer service.
Ripoff Report's discussions with Dean Graziosi have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Dean Graziosi listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Dean Graziosi is dedicated to his student’s success and satisfaction. This is achieved by his obsession to understand how someone feels and their experience at each step of the way with his company and trainings. [continued below]....
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Dean Graziosi during an onsite inspection held by a third-party verification company with no biases towards Dean Graziosi.
Dean Enterprises is a distribution company for the books and materials created by Dean Graziosi. Mr. Graziosi is a highly successful real estate investor that channeled his knowledge into accessible books to advise and empower individuals interested in real estate investment. Mr. Graziosi's brand is highly successful and impacting individuals across the nation. He stated the following about his company, "they come, and they get a Dean education for free and while they are there they have the opportunity to buy success education but it is not my success education."
Leads for Dean Enterprises are primarily obtained through direct mail and infomercials produced by Income Essentials, a partner company to Dean Enterprises. Additionally, Dean Enterprises obtains leads through Instagram, Facebook, and other social media platforms. Individuals interested in Mr. Graziosi's products have the ability to research his method through free videos posted on his website. From there, they can decide to purchase one of his books.
CUSTOMER CARE & COMPLAINT RESOLUTION – DEAN GRAZIOSI
Mr. Graziosi was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Graziosi expressed that his companies have done an excellent job learning from both their successes and mistakes as a company. He stated the following, "every company says it but our obsession is we find someone they are satisfied as fast as we can figure it out and we learn something as a company as we do it. Nothing stands out just every single thing that comes our way is resolved and we learn and grow as a company."
Mr. Graziosi has built a highly successful brand that contributes its success to consistent customer service dedication. They've successfully reached over one million customers and treat each interaction with care and respect. Although they have an outstanding reputation they are constantly evolving their processes to ensure their customer service experience is second to none. To further assure future and current clients Mr. Graziosi's companies have an A+ rating with the Better Business Bureau, and Mr. Graziosi is on the board of the Electronic Retail Association.
Dean Enterprises is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "it is just part of the overall plan to put the customer first...for me if you are going to have obsession with customer satisfaction we want every avenue possible for us to hear if we did something wrong or the client didn’t understand or there is some confusion. So for me, it is just another avenue of which we can find out anything we can do to improve the company."
DEAN GRAZIOSI – STATEMENT FROM THE OWNER
" Being in the industry for 20+ years, I've seen it all but I can honestly say, what my companies and I do for our students is second to none. What's been able to get me to where I am today and keep me moving forward is keeping the student first and foremost. We strive to be known as the company that spends the proper energy assisting and providing value even "after the yes."
Dean Graziosi's team have expressed that they feel very confident doing their job. Being able to work for an entrepreneur is amazing for many things but the most important is the growth and opportunities that are presented, and the tools and education provided to always keep growing. Dean Graziosi takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Dean Graziosi provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Dean Graziosi truly is concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."
Ripoff Report was pleased to learn that Dean Graziosi's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM DEAN GRAZIOSI
Dean Graziosi recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Dean Graziosi has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Dean Graziosi, Ripoff Report is convinced that Dean Graziosi is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Dean Graziosi meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Dean Graziosi, Dean Graziosi's Motor Millions, Motor Millions. Pheonix Arizona
I bought the Motor Millions package from Dean Enterprises and Dean Graziosi's Motor Millions in December of 2002. The written guarantee was that if you did not make money in 365 days he would refund the money. I followed his refund policy to the letter and after 366 days passed and I did not make any money. I returned all of the material and refund papers according to the written agreement. His then customer service rep, Jay Nettles comfirmed that I had followed the terms correctly and was due a refund. Several months and very many phone calls later I began to recieve small amounts of the refund. I would get check for $50 or $100. Then nothing until I began calling again. Finally after having recieved about one third of the money they took, over two years, my phone calles were ignored. Soon all I got was a message that the voice mail box was full or that the number had been disconnected. I filed a complaint with the BBB but was told that it was not responded to. I've also read very many negative reports about Dean Grazoisi's Motor Milloins, but just learned about the Rip Off Report recently. I had given up and wrote the money off to being scamed for about a thousand dollars until I read a Rip Off report on Dean Grazoisi's newest scam, something to do with real estate. I have not bought into this recent scam of his since I am convinced he and all those who work for him are bad, very bad pepole. But, I did notice that the customes service phone number, 800-489-7003, is the same as the one I was calling for nearly three years. I called the number to make sure it was Dean Enterprises and sure enought it is. One of the refund checks had a return address of Dean Enterprises, I still have that envelope. I left a massage but, to date, have had no response, not that I expect to at this point. I would not trust anything that Dean Grazoisi has anything to do with. I very much recomend not to get involved with him or anything that has his name on it. Darrel Auburn, Kansas
This report was posted on Ripoff Report on 06/22/2008 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dean-graziosi-trusted-business-verified-safe-businesses-consumers-can-trust-dean-graziosi-well-known-as-being-a-leading-success-coach-business-owner-entrepreneur-real-estate-expert-author-and-speaker-based-in-scottsdale-az-dean-graziosi-has-written-multiple-new-york-times-best-selling-books-and-has-touched-the-lives-of-millions-of-people-around-the-world-with-his-powerful-messages-and-remarkable-education-with-his-social-media-profiles-reaching-millions-and-millions-of-people-weekly/pheonix-arizona-85018/dean-graziosi-dean-graziosis-motor-millions-motor-millions-pheonix-arizona-342985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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