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Ripoff Report | Defender-USA Review - Internet, Internet
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Report: #1072283

Complaint Review: Defender-USA - Internet Internet

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  • Reported By: John — Georgia
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  • Defender-USA Internet Canada

Defender-USA CWD Limited Terrible customer support Internet

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Defender-usa/cwd limited's customer support is terrible.  Their website indicates they will respond within 48 hours but I've waited over a week and still haven't been contacted.

The video surveillance cameras work well but the DVR stopped recording after 17 months, of course the warranty is only 12 months.  Interestingly the manual does not address the problem I'm experiencing.  

cwd limited brags about its 30 brands but due to poor customer support I will not recommend nor will I buy any of them.

This report was posted on Ripoff Report on 08/01/2013 07:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/defender-usa/internet/defender-usa-cwd-limited-terrible-customer-support-internet-1072283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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