Complaint Review: Delaney Restaurant Group - New York City New York
- Delaney Restaurant Group New York City, New York United States
- Phone:
- Web: http://www.delaneybbq.com/hot-links
- Category: Food Vendors, Food, Online merchandise order scams, Purchase Never Delivered Fraud
Delaney Restaurant Group Delaney Barbecue, Delaney BBQ, Delaney Chicken Order never shipped after 2 years, ignoring all attempts to contact New York City New York
*Author of original report: Resolved
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I ordered online from Delaney's BBQ in August of 2016. I followed up just a few months ago, over a year and a half since the original order asking if I could change my address since I had moved since placing the order. The email address was no longer in use, the email was still ignored after correcting the email address to the newly suggested address. I followed up again a few days ago, over 2 years after placing the order, and was again ignored.
Beyond emailing, I've also had a friend attempt to get in touch by email. I've contacted the owner through Instagram. I'm out of options and all attempts to get any sort of information about the order are being ignored after over 2 years of waiting.
They're still taking orders for this product, meaning they've been accepting payments for this product for over 2 years without any indicatino that it's real or that they have any intention on fulfilling orders. I want to believe that they're still eventually going to come, but after having several emails and other forms of contact ignored I've lost faith.
This report was posted on Ripoff Report on 09/16/2018 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/delaney-restaurant-group/new-york-city-new-york/delaney-restaurant-group-delaney-barbecue-delaney-bbq-delaney-chicken-order-never-shipp-1461133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Resolved
AUTHOR: Ben - (United States)
SUBMITTED: Friday, November 16, 2018
they reached out and fixed this
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