Complaint Review: Dell Financial Services / Dell Business Credit - Carol Stream Illinois
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Dell Financial Services / Dell Business Credit dell.com/dfs Carol Stream, Illinois U.S.A.
- Phone: 866-4133355
- Web:
- Category: Financial Services
Dell Financial Services / Dell Business Credit Credit limit fraud - decrease credit due to late payment. Payments never late! No detail of information regarding previous balance when account was paid in full. Carol Stream Illinois
*Consumer Comment: Same situation with a good cust serv rep
Show customers why they should trust your business over your competitors...
Dell Financial Services has successfully and continually messed up our business account and credit limit. They issued our company multiple account numbers when we only needed one account, then they mis-applied our payments to other accounts. I have yet to talk to a person in customer service that knows what they are doing and I am frustrated by the lack of concern on Dell's behalf at messing with our company credit.
We will never buy Dell again.
Financeguru
Westlake village, California
U.S.A.
This report was posted on Ripoff Report on 04/27/2009 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-financial-services-dell-business-credit/carol-stream-illinois-60197/dell-financial-services-dell-business-credit-credit-limit-fraud-decrease-credit-due-to-446850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Same situation with a good cust serv rep
AUTHOR: Rach - (U.S.A.)
SUBMITTED: Monday, April 27, 2009
I have been fighting the same problem with Dell for around a year, within the last few weeks I have finally gotten in touch with a customer service rep named Stacey that has actually managed to find some of their "misappropriated funds" and apply them to the correct account. Granted it has taken me a year and probably hundreds of reps (or they change their names when they call) and they have only managed to find about 1/3 of what they lost or miss applied but it's a start. Just keep refusing to pay up to "catch up while they try to find the problem" Good luck
Advertisers above have met our
strict standards for business conduct.
