Delta Auto Protect Philadelphia PA Delta Auto Protect Lied about payment made to Dealer and to me after they approved repair, left me stranded to pay dealer to get car back after dealer refuses to release car on DeltaAutoProtect word because of a patterns of claiming payment was made and in the mail and payment never arrived. Save your money and grief by never paying and signing a contract with DeltaAutoProtect. Philadelphia Pennsylvania

Delta Auto Protect are con-artist who take your money and even with a contract that’s paid for failed to deliver what you are entitled to as per agreement signed and paid for.   I purchased a policy from them about 2 year ago and they failed to deliver on what the contract which states they will pay for covered repairs, towing cost and car rental reimbursement when approved.  They claimed that as long as the parts are covered under my warranty that all I have to do is take my car to a certified dealer and then all I pay is a small deductible and they pay the remaining balance expeditiously.

Each time the car go to BMW dealer for repair they took months to pay on the first visit and never paid any other visits, the dealer decides not to release car until they get paid even after they assured dealer of check written because Delta took months to pay on first visit.  Each subsequent visit dealer waited for weeks and DeltaAutoProtect told lies and promises that money is forth coming that never came and to get vehicle I had to pay to collect.  Delta stated that i should submit all bills and this was done since November 2017 and i have yet to be reimburse and each time I called DeltaAutoProtect spewed lies and promises and still has not delivered even with correspondent in email.

 I have numerous correspondent from Delta and I have made unlimited amount of phone calls after waiting at times over an hour to speak to someone I am told payment was made and it’s in the mail.  Today is January 24, 2018 and I still have not gotten the last 5 claims going back to October 2015.

BMW refuses to take words from Delta for payment they will not release any customer car unless the check is in hand and it never came on the last service call they held the car for 1 month until i paid to get car and they refuse to pay for car rental even after giving verbal ok to rent a car while the car is in the shop.