Complaint Review: Delta Faucet -
- Delta Faucet United States
- Phone:
- Web: deltafaucet.com
- Category: Plumbing
Delta Faucet Bad lifetime guarantee Nationwide
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I called on problems with the buttons sticking on your Delta Faucet 55424 ActivTouch Adjustable Wall Mount Hand Shower, Chrome. Was told to soak the head in vinegar & water.. I did.. didn't help.. button still stuck. I called back and Delta was happy to replace the errant model OR i could get 70% some other model shower head.. I thought possibly the 70% off was a good idea.. I think the "button" design on the ActivTouch is prone to problems .. even with city water..and I'm in a rented condo and can't add a water softner to remove any hardness in the water that might create the "sticky buttons" on the ActivTouch.. which seems to be a recurring problem (per the internet). I selected the model 59426 to replace the 55424 .. it listed for $106.25 I paid you $30.79 for the replacement. Today I look up the 59426 and see it sells for $44.29 on Amazon.. So I paid originally $77.99 for the 55424 ActivTouch and now $30.79 for the 59426 replacement .. Total $108.78 .. for a $44.29 shower head on a LIFETIME GUARANTEE product. I'm going to report this to a consumer watchdog . I should have researched this better but thought your offer was fair until I found your prices on DeltaFaucet.com are totally false and misleading . I think I was totally ripped off on this. I end up with a $44 shower head that cost me $108.78.
This report was posted on Ripoff Report on 09/06/2018 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/delta-faucet/delta-faucet-bad-lifetime-guarantee-nationwide-1459726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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