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Ripoff Report | Dental Pro at Home Review - Internet - Dental pro home
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Report: #1186164

Complaint Review: Dental Pro at Home - Internet

  • Submitted:
  • Updated:
  • Reported By: OC Sisley — London Alabama
  • Author Not Confirmed What's this?
  • Why?
  • Dental Pro at Home Internet USA

Dental Pro at Home www.dentalproathome.com Scotsdale, AZ 866.372.5332 Stole money from me my bank account Scottsadale AZ Internet

*General Comment: "Free Trial, just pay shipping" cancelations...

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(((author's email redacted)))

This company have illegally taken money of the amount of £57.14 and then £58.14 from my account for a Dental Pro at Home trial fee of $1.25 + Shipping cost of $3.87, processing fee $00, Tax $00, Total = $5.12

After calling me, I have decline to take on their offer and cancel they went on stealing from me.

This company charge $57.14 for the Dental Pro Home Trial, and then toke another £58.92 for spark whitening with the same trial offer price. Despite that I cancel they have the audacity to steal from me.

I want my money back and for that I would take any step necessary to to bring them to justice and to watchdog.

This report was posted on Ripoff Report on 11/01/2014 04:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dental-pro-at-home/internet/dental-pro-at-home-wwwdentalproathomecom-scotsdale-az-8663725332-stole-money-from-me-1186164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

"Free Trial, just pay shipping" cancelations...

AUTHOR: Striderq - ()

POSTED: Saturday, November 01, 2014

From their website:

Dental Pro at Home®'s No-Hassle Product Return Policy

You can cancel in these easy ways; go to our website and click on the Easy Cancel Button at the top of the page or call our customer service center at 888-874-7603 or via written correspondence to:

  • Dental Pro at Home
  • 7565 Commercial Way, Unit E
  • Henderson, NV 89011

We are open 24 Hours / 7 Days a Week.

If you cancel during the Web-Only Trial introduction offer, you will be given 15 days from the day you cancel to return the unopened, unused Complete Program portion of the Pro Whitening Club (the two unused syringes) in order to ensure you will not be billed for the Complete Program. If you return the Complete Program and it is unopened with its seal intact and in good, marketable condition without package blemishes, you will not be charged for the product.

For subsequent shipments in the Pro Whitening Club, you may only return the most recent complete shipment for credit. We do not charge a restocking fee. You must take affirmative action to avoid further billing. As long as the product is unopened with its seal intact and in good, marketable condition without package blemishes, you will be refunded the complete amount you were charged for the product. If the product needs to be either destroyed (seal or packaging was broken or torn) or repackaged (it is returned in a non-marketable condition), then a $19.60 destruction/repackaging fee will be charged to your credit card.

To receive a refund for a returned product from an ongoing product shipment (not a Web-Only Trial shipment), you must request an RMA (Returned Merchandise Authorization Number) within 30 days of the last shipment and this RMA number must be written on the package in order for a credit to be issued. All shipping charges on non-trial shipments are the responsibility of the customer. Although you can return product from an ongoing Pro Whitening Club shipment, you cannot return product from the Web-Only Trial once the Web-Only Trial has elapsed and you have been billed for the product.

Customers who cancel during the trial period and return the product are eligible to receive a refund on the Initial Trial entry fee as well as initial shipping costs.

Customers purchasing Dental Pro at Home through an incentive web site (qualifying for, as an example, a Free IPAD® through a third party advertiser) and initiating a cancel before the initial product shipment has been received by the customer will result in disqualification for your free gift.

If you have any questions about our policy, please email us at CustomerService@DentalProatHome.com. We will get back to you within one business day.

 

If you didn't follow the steps in this policy you won't get your money back. It's not stealing if you approve the company to take it.

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