Complaint Review: DentalPlans.com Inc. - Des Plaines Illinois
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- Author Confirmed
- DentalPlans.com Inc. 1555 Times Drive Des Plaines, Illinois U.S.A.
- Phone: 800-494-9294
- Web:
- Category: Dental Services
DentalPlans.com Inc. fraudulent renewal practices Des Plaines Illinois
*UPDATE Employee: DentalPlans.com
Show customers why they should trust your business over your competitors...
We first purchased a Aetna Dental from DentalPlans.com on May 23, 2006. This plan was ERRONEOUSLY renewed on May 11, 2008TWELVE DAYS BEFORE IT EXPIRED.
I informed DentalPlans.com and was told it was corrected.
The next year, you renewed our plan on May 6, 2008SEVENTEEN DAYS BEFORE IT EXPIRED.
I informed DentalPlans.com and was told it was corrected.
This year, once again, you are trying to cheat us out of seventeen days of coverage. And they attempted to charge my credit card well in advance of the fraudulent due date as well.
To date they have been unwilling to respond to this complaint.
AlphaSmith
American Fork, Utah
U.S.A.
This report was posted on Ripoff Report on 05/11/2009 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dentalplanscom-inc/des-plaines-illinois-60018/dentalplanscom-inc-fraudulent-renewal-practices-des-plaines-illinois-450612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
DentalPlans.com
AUTHOR: Dentalplans.com representative - (U.S.A.)
SUBMITTED: Tuesday, December 22, 2009
Hello DentalPlans.com Member,
We are sorry to hear about your unsatisfactory experience. As noted in our Members Agreement, renewals are processed two to three weeks prior to expiration date to avoid lapse in coverage. To ensure that members do not loose membership days due to the renewal process, DentalPlans.com adds these days to the members renewed order.
Please call us toll free at 1-800-494-9294, Monday through Friday from 8 am 5 pm CST, so that we can help you with any membership questions.
We have been dedicated to helping our members save money on their dental care since 1999, and we would love to do the same for you. Please give us a call at 1-800-494-9294.
We look forward to your giving us another opportunity to better serve you.
The DentalPlans.com Member Services Department
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